Congress Park Neighbors Oct 20 2021 Meeting
Lead Replacement Program CONTACT INFO
They have a team who can answer property specific questions about the Lead Reduction Program.
lead@denverwater.org or Customer Care – 303-893-2444. Please note the Customer Care team is experiencing long wait times due to a labor shortage. They are working to provide the highest level of customer service, and appreciate your patience. Please send an email and/or visit denverwater.org/Lead for project information.
DENVER WATER FIELD STAFF – WORKING HOURS
Work hours for crews on the Lead Reduction Program are typically 7 a.m.-5:30 p.m., Monday through Friday. Currently there isn’t any weekend work in Congress Park for the Lead Reduction Program.
For Denver Water crews working on water main replacement projects, many of which involve lead service line replacements, typical work hours are Monday-Friday, 7:30 a.m.-5:30 p.m. for residential streets and 7 a.m.-7 p.m. for larger collector and arterial roads. Weekend work may be required in certain instances, and must be approved by the city inspectors, though this is not standard practice. Weekend hours, when part of the work permit, are generally 7 a.m. -5 p.m. though exact times vary based on the requirements from the city inspector.
Please note that weekend and night work can occur when Denver Water is fixing service line leaks or conducting other emergency repairs.
